irohagozaru
Active member
With its strong crisis management and backup plans, Southwest Airlines was able to avoid serious problems during a recent global outage that affected many global systems. Despite the fact that many firms experienced severe interruptions, Southwest's capacity to continue operations emphasizes the need of robust IT infrastructure and proactive risk management techniques. To lessen the effects of unplanned technology failures, thorough backup systems, frequent stress testing, and fast reaction procedures are discussed in light of this occurrence. Southwest's experience provides a case study in efficient crisis management and readiness as industries examine this incident.