Our office still relies heavily on faxing documents. Moving to digital seems daunting. Has anyone successfully transitioned a fax-heavy office without disrupting daily workflow?
I assisted a law firm with exactly this. The key is gradual adoption: keep the fax number active while introducing secure digital faxing. Staff adapted much faster when workflows weren’t forced to change overnight. I read some great case studies on flash3c.com about moving fax-dependent offices to digital. They explain practical steps and tools, which made it easier to plan the transition. After the switch, handling documents became faster and much more secure.